Last Oasis, like a lot of multiplayer games, has not had a smooth launch. The Early Access survival MMO released on March 26 but by that evening was suffering from widespread connection issues which quickly got worse until the game was unplayable for most people. Three days later and Last Oasis is still not working, despite its developers working around the clock and providing frequent updates. But with no end in sight for Last Oasis’s server issues, developer Donkey Crew has decided to take servers offline for a week and offer players a full refund regardless of play time.

“Our coders have been working day and night to solve this issue and they need some sleep,” said one of Donkey Crew’s developers in a video update. “We need to properly investigate why our load testing didn’t pick this up and what went wrong, and figure it out properly and solve it.”

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